Birkin 30cm Togo Cowhide Silver Lock

🎉 SUPER EXCITING PROMOTION 🎉

🌟 We are excited to announce our special Buy a Bag, Get Cute Gifts promotion! When you purchase any bag on our website, you will instantly receive a super cute and practical gift set:

🎁 The gift set includes:

Small Horse Figurine by SKU worth 20 USD – A cute decorative item, perfect for hanging on your bag.

Random Multipurpose Scarf worth 20 USD – A small, stylish scarf that adds a fashionable touch to your outfit.

Random Mini Wallet worth 25 USD – A compact wallet that’s convenient for holding cards, cash, or small items.

Horse SKU Code Table by Color

Randomly selected small wallet

The small towels will be selected at random

💡 Note: For the small horse figurine, you can choose the color according to SKU. Please kindly enter the SKU of the horse in the notes section when placing your order. However, the scarf and mini wallet will be randomly gifted with each bag you purchase. The total value of the gift set is up to 65 USD! This is sure to bring a fun surprise to your shopping experience!

👉 Hurry up! The gift quantity is limited! The promotion applies to all bags on our website, regardless of the model. Just select your product, and we’ll send your gifts straight to your door!

 Payment Methods – Thedesignertotes

At Thedesignertotes, we provide secure and convenient payment options directly on our website to give you a fast and hassle-free checkout experience.

 Accepted Payment Methods

Credit & Debit Cards
We accept all major credit and debit cards, including:

• Visa

• MasterCard

• American Express

• Discover

You can securely enter your card details at checkout without being redirected.

PayPal
Prefer using PayPal? No problem — you can also choose to pay directly through your PayPal account.

 Secure Checkout

Our checkout process is fully protected with SSL encryption.
All payments are securely processed through PayPal Business, ensuring your personal and financial information remains safe.

 Shop with Confidence

We are committed to providing a reliable, secure, and seamless shopping experience for all our U.S. customers.

 Return and Refund Policy – Thedesignertotes

Last updated: June 20, 2024

The following terms apply to all orders placed on our website. We reserve the right to amend this policy without prior notice when necessary, and we retain the right to make the final decision in cases of disputes.

 Return & Exchange Eligibility

At Thedesignertotes, we accept returns and exchanges if you’ve changed your mind or received a defective item.
Please do not send any items back without notifying us first via email.

• Return & refund requests must be made within 30 days from the date you receive your order.

• Items must be returned unused, in original condition and packaging, with all accessories included.

• Items marked as non-returnable or non-exchangeable are excluded from this policy.

• Items purchased as part of a bundle/set must be returned as a full set.

 How to Request a Return or Refund

Step 1:
Email us at [email protected] with the subject:
“Return & Refund Request”
Include:

• Your Order ID

• Description of the issue

• Photos or videos (for defective items)

Step 2:
Our team will review your request within 1–2 business days.

Step 3:
If approved, we’ll email you a return label.
Print the label and send the item(s) back in original packaging to:

754 Jimae Ave, Independence, KY 41051, United States

 Return/Refunds Are Not Accepted If:

• Product is damaged due to customer misuse

• Return request is made after 30 days

• Returned items are used, opened, or missing packaging/accessories

 Refund Processing

Once your return is received and inspected, we’ll notify you via email regarding approval or rejection.
If approved, the refund will be issued to your original payment method within 3–10 business days.

 Return Shipping & Fees

• We do not charge a return shipping fee for defective items or change-of-mind returns.

• There is no restocking fee in any case.

 Delays in Refund

If your refund is delayed:

• Check your bank account or card statement again

• Contact your credit card provider — it may take time to reflect

• Contact your bank — processing may be in progress

If you’ve done all the above and still haven’t received your refund, email us at:
 [email protected]

Important: Please DO NOT return any items without email confirmation.
We are not responsible for lost or unapproved returns.

 Exchanges

Need an exchange?
Email us at [email protected] with the subject:
“Exchange Thedesignertotes”
Include:

• Your Order ID

• A description of the issue

• Photos/videos (if applicable)

We’ll process exchanges for the same item only.

 Order Cancellations

You may cancel your order within 12 hours of placing it for a full refund.
After that time, cancellations may be treated as a standard return.

 Address Accuracy

Please ensure your shipping address is complete and accurate.
If your package cannot be delivered due to an incorrect address, we cannot be held responsible for the loss.

 Questions or Concerns?

We’re happy to help!
Please contact our support team at:
 [email protected]

📦 Shipping Policy

Last Updated: June 20, 2024

At Thedesignertotes, we aim to provide a seamless and transparent shopping experience. Below are the details of our shipping policy:

📍 Shipping Fees

We offer flat-rate shipping to simplify costs for our customers:

• United States: $8.99 flat rate
    → Free shipping on orders over $250.

• United Kingdom: $10.99 flat rate
    → Free shipping on orders over $250.

You can order as many items as you like — shipping costs will never exceed the flat rate for your region.

⏱️ Delivery Time Estimates

Delivery Time = Processing Time + Shipping Time

1. Order Processing Time

Once your payment is confirmed, we begin processing your order immediately.
This typically takes 1–2 business days.

Orders placed after 12:00 PM (GMT-5) will be processed on the next business day.

2. Shipping Time

• United States (Standard Shipping): 4–6 business days

• United Kingdom: 10–15 business days

3. Estimated Total Delivery Time

• Within the U.S.: 5–8 business days

• To the U.K.: 11–17 business days

🚚 Address or Product Changes

Changing the shipping address or items in your order may add 1–2 extra business days to processing time.

We only accept changes if your order is still in processing.
Please note that adjustments require coordination to avoid errors, and we will do our best to accommodate your requests.

📦 Order Tracking

You will receive a tracking number via email within 2–3 business days after your order is placed.

⚠️ Tracking Issues

Tracking numbers may take 1–2 business days to become active in the carrier’s system.
If your tracking number is still not working after 3 business days, please contact us:

📩 [email protected]
📱 WhatsApp: +1 (347) 907-9886

📭 Delayed or Missing Shipments

If your tracking information shows no updates or your package appears delayed:
Please wait at least 2 business days after receiving your tracking number.
If there are still no updates, contact us immediately and we’ll assist you promptly.

⛔ Possible Causes of Delivery Delays

Despite our best efforts, delays may occur due to:

• Incorrect or incomplete shipping address

• Severe weather conditions

• Customs processing (for international orders)

• Carrier disruptions or system issues

If your package is delayed, don’t worry — we’re here to help.

💬 Questions or Concerns?

We're always happy to assist you.
If you have any questions about shipping or your order status, please contact us:

📩 [email protected]
📱 WhatsApp: +1 (347) 907-9886